Care Copilot reads a facility's resident and staff files, checks them against the regulator's rules, and produces a list of likely deficiencies, each tied to a rule and backed by a quote from the source document, with a prioritized action plan. Two AI agents do the work: an auditor that records every issue with its evidence, and a separate reviewer that re-opens every cited source and corrects, merges or drops issues before you see them. People at the facility review and decide what to act on.

The engine runs today for home care providers in the UK, where it audits records against the Care Quality Commission (CQC) standards. The Florida version, for assisted living facility (ALF) and memory care operators, applies the same method to Florida's rules. We are opening early access to a small group of founding Florida operators; no US facility uses it yet.

What goes in?

The audit reads the documents and exports you already have; you do not change systems.

Resident files: health assessments (AHCA Form 1823 or the practitioner's form), medication observation records, practitioner orders, resident contracts and addenda, care records, informed consent forms and DNROs.
Staff files: training certificates, preservice orientation statements, background screening records, licenses and certifications, schedules and time sheets.
Facility documents: policies and procedures, admission packets, emergency management plan, elopement drill records, and dementia-care advertising.

Exports from your EHR or care management system, PDFs and scans are all fine. Care Copilot does not need a login to your systems.

How does the AI audit work?

An auditor agent works through a written playbook, and a separate reviewer agent checks the auditor's work against the original documents.

A playbook sets the checks. In the UK, the playbook was written by a former CQC regional head of compliance and sets out what an inspector looks for in each record. For Florida, the checks map to Part I of Chapter 429, Florida Statutes, and Chapter 59A-36, Florida Administrative Code: for example, whether a health assessment was completed within 60 days before or 30 days after admission (s. 429.26(5), F.S.), or whether every medication observation record has the fields Rule 59A-36.008(5)(b), F.A.C., requires.
The auditor agent records every issue with a citation. Each issue names the document and page, or the record ID, and quotes the exact text it relies on. No citation, no issue.
The reviewer agent re-checks each one. A second agent opens every cited source again, confirms the quote says what the auditor claims, and corrects, merges duplicate issues, or drops issues that the evidence does not support.
The results are assembled per area. You get a rating for each standard, the issues with their evidence, the positive practice the audit found, and an action plan.

What comes out?

For a Florida ALF, the output is a list of likely deficiencies tied to the statute or rule, each with a suggested severity, the evidence and a draft plan of correction.

Output	What it contains
Rating per area	Where each area stands: for example resident records and health assessments, medication practices, staff training, background screening, resident rights and contracts, facility records
Likely deficiencies	Each issue with the statute or rule it relates to (for example Rule 59A-36.011(2), F.A.C.), the residents or staff affected, and a suggested class I to IV using AHCA's definitions in s. 408.813, F.S.
Evidence	The document and page, or the record ID, with the exact quote, so you can check every finding yourself
Positives	Good practice the audit found, so the picture is not only problems
Action plan	Prioritized actions with due dates that your team can turn into tracked tasks
Draft plan of correction	For each likely deficiency: the fix for the people affected, how to find others, the system change, monitoring, an owner and a date, for your administrator to edit

Severity is a suggestion. Only AHCA decides how a violation is classed in a survey.

Who reviews the results?

Your team does. Every finding links to its source so your administrator, nurse or compliance lead can check it against the original, reject it, or add context. The audit is designed to help you prepare; the decisions stay with the people who know the residents.

What doesn't Care Copilot do?

Care Copilot reviews records. It does not observe care, interview residents or staff, or inspect the building.

It is not legal advice and does not tell you how a surveyor will rule.
It does not replace your EHR or care management system; it reads exports from them.
It does not replace AHCA surveyors, your own rounds, or a mock survey by an experienced consultant. It works best alongside them.
It cannot find problems that are not in the records, such as care that was given but not documented, or documented but not given.
It does not yet include rules for Florida's Memory Care Services license, because AHCA has not adopted them. We plan to add them once they are final. See our SB 1404 guide.

How is data handled during the pilot?

The free readiness self-check asks about your facility and your processes, not your residents, and collects no resident data. Please don't include any resident or health information when you fill it in.

A founding pilot that involves real resident or staff records only starts after the data handling terms are agreed with you in writing. Care Copilot is a UK company; it does not currently claim HIPAA compliance or SOC 2 certification, and it will be clear with each pilot operator about where data is processed and stored.

How Care Copilot helps

If you run a Florida ALF or memory care community and want to know where your files stand before your next survey, or before the memory care rules arrive, take the free readiness self-check or apply for early access.

How Care Copilot's survey-readiness audit works